Grievance Redressal Committee

Mission

The Grievance Redressal Committee at Rajagiri College of Management & Applied Sciences is committed to fostering an inclusive and supportive environment where grievances are addressed promptly, fairly and transparently, ensuring the well-being and satisfaction of the college community.

Operating in Accordance with UGC Norms

Email to express the concerns & grievances of all stakeholders – grievance@rajagiricollege.edu.in

For Communications
Please contact the committee.

GRC Committee Members

Sl No.NameDesignationPhone No.Email
1Dr. Laly MathewPrincipal9048899931lalymathew@rajagiricollege.edu.in
2Mr. Sijo JacobCoordinator9447510086sijojacob@rajagiricollege.edu.in
3Ms. Amala LinusFaculty Member9895871221amalalinus@rajagiricollege.edu.in
4Ms. Tessy Mol MathewCollege Union Advisor9037037343tessybiju@rajagiricollege.edu.in
5Tania TomyStudent Representative8606579503taniatomy04@gmail.com  
Document

Mechanisms for Submission of Student Grievances
Rajagiri College has established transparent and efficient online and offline mechanisms for the submission of student grievances, ensuring timely and effective resolution.
Student Grievance Redressal Cell
The grievance redressal process is conducted in two stages:

  1. Level I – Department Level Grievance Redressal:
    • Grievances at the department level are handled by the class in-charge faculty and the Department Heads within five working days. Students can directly approach either of these parties to report their complaints or suggestions.
  2. Level II – Student Grievance Redressal Cell:
    • Unresolved grievances at the department level are referred to the college’s Grievance Redressal Cell.
    • Complaint/suggestion boxes are placed at prominent locations are regularly checked by GRC Coordinator where students can deposit their grievance letters offline.
    • Additionally, students can submit their grievances online through the link provided on the college website or via email.

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